Important Notice Regarding Repeat Prescription Orders
We will be phasing out the system currently used on our surgery website for ordering your repeat prescriptions. This system will cease at the end of May 2017. We are therefore asking all patients using this system to register for an online Patient Access account, if you have not already done so.
Registration forms can be requested from Reception and you will need two documents to verify your identity, one of which must be photo ID. Any two of the following three documents are acceptable: passport, driving licence, bank statement (NOT utility bill). Please note that your bank statement must be dated within the last three months.
Clarence Medical Centre
The doctors and staff at Clarence Medical Centre are proud to offer the highest standard of patient-centred healthcare. We run clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups. In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
GOOD CQC RATING:
We have been awarded a 'GOOD' CQC result in all 5 categories of being: SAFE, EFFECTIVE, CARING, RESPONSIVE & WELL-LED.
Please see the full report HERE
The surgery will be closed for staff training on the dates shown below. Doors will close at 12.30 p.m. and will re-open the following morning at 8.25 a.m.
- Thursday, 27th April 2017
- Tuesday, 23rd May 2017
- Thursday, 22nd June 2017
- Thursday, 20th July 2017
- Tuesday, 26th September 2017
- Tuesday, 31st October 2017
- Tuesday, 21st November 2017
- Tuesday, 19th December 2017
- Thursday, 25th January 2018
- Thursday, 22nd February 2018
- Tuesday, 20th March 2018
During these closures, please phone the surgery number on 01753 865773 and you will automatically be re-directed to the Out of Hours Service who will deal with your call.
PATIENT ONLINE ACCESS: If you have already registered for a 'My Vision' Online access account, you will be required to re-register for a new EMIS Web online patient access account. Please speak to Reception who will be able to assist you with this. All patients who wish to register for the new EMIS Web patient access must also speak to Reception and complete the necessary forms.
BABY CLINICS ON A MONDAY
Please note that parents are now required to book an appointment time with the surgery on a Monday afternoon for their child's immunisations.
IT / ELECTRONIC PATIENT RECORDS
New contractual requirements came into force from 1st April 2014 requiring that GP practices should make available a Statement of Intent in relation to the following IT developments:
- Referral Management
- Electronic Appointment Booking
- Online booking of repeat prescriptions
- Summary Care Records
- GP2GP transfers
- Patient access to records
Click here to see how Clarence Medical Centre are doing.
GP EARNINGS DECLARATION
NHS England require that the net earnings of doctors engaged in the practice is publicised and the required disclosure is shown below. However, it should be noted that the prescribed method for calculating earnings is potentially misleading as it takes no account of how much time doctors spend working in the practice and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.
The average earnings for GPs working in Clarence Medical Centre in the last financial year was £70,648.00 before tax and national insurance. This is for 3 x full time GPs, 4 x part-time GPs and 3 x part-time locum GPs who worked in the practice for more than six months.
Did you know you can now have your say to help improve more services across the NHS?
The NHS Friends & Family Test is about giving patients the opportunity to provide quick feedback on their care and treatment experience. It's already in use in many parts of the NHS and expanding to more. You can say what is going well and what can be improved so that people who make decisions about local healthcare can take your views into account. Forms available at Reception or complete online by clicking here
Find out more at www.nhs.uk/friendsandfamily
We would like your feedback on the service we provide. Please visit the NHS Choices website to provide your feedback so that we can continue to improve our service to you.
There are car parking facilities available for patients. We would like to remind everyone that these facilities are only to be used by patients when attending at the surgery
(Site updated 22/05/2017)