URGENT PATIENT NOTICE
Due to events in Windsor over the weekend and preparations that are being put in place that may have an effect on access to the surgery, we will be closing at 2.00 p.m. on Friday, 18th May and will re-open at 8.30 a.m. on Monday, 21st May.
Patient calls to the surgery will be taken by 111 and our phones will automatically transfer you to this service when you dial the usual number 01753 865773.
Please note, however, that this is for urgent calls only and not for general surgery, appointment or prescription queries.
In an emergency, please call 999.
If your call is not urgent and relates to general queries, appointments or prescriptions, please call the surgery when we re-open on Monday, 21st May.
The doctors and staff at Clarence Medical Centre are proud to offer the highest standard of patient-centred healthcare. We run clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups. In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
GOOD CQC RATING:
We have been awarded a 'GOOD' CQC result in all 5 categories of being: SAFE, EFFECTIVE, CARING, RESPONSIVE & WELL-LED.
General Practice Hub Appointments & Opening Times
Extended access to GP services continue to operate for people who find it difficult to take time off work or have other commitments during daytime hours. People living in Windsor, Ascot and Maidenhead, can access additional appointments outside of normal practice hours, including some at weekends. People must be registered with a GP surgery locally in order to access such services. These appointments are available through their own GP practices and the service is bookable in advance only.
The appointments are for routine general practice issues and not for emergency care. Patients will be given the location of their appointment at the time of making a booking.
Click HERE for further information and times
Dedworth Stroke Cafe Poster
From March 2018, there is a new group for stroke survivors, family members and carers at Dedworth Medical Centre run by The Stroke Association. The first session is a pilot drop-in to offer support, conversation, friendship and advice - and to discuss the potential shape of future meetings with a view to setting up something more regular that’s tailored to local need.
First meeting on Wednesday 21st March from 11am until 12.30pm in the Community Room at Dedworth Medical Centre (80 Vale Road, Windsor SL4 5JL).
There will be tea, coffee, cake, optional colouring and board game activities – and most importantly an opportunity for those affected by stroke in the local area to meet each other.
Due to limited spaces they are not permitted to use the surgery car park except as a drop-off/pick-up point – however there is on street parking nearby. The building is fully accessible and the community room has disabled toilet facilities.
Feel free to circulate to anyone you feel may benefit from attending and don’t hesitate to call us on 01344 306177 with any questions.
The surgery will be closed for staff training on the dates shown below. Doors will close at 12.30 p.m. and will re-open the following morning at 8.25 a.m.
- Thursday, 24th May 2018
- Tuesday, 26th June 2018
- Tuesday, 24th July 2018
- Tuesday, 25th September 2018
- Tuesday, 30th October 2018
- Wednesday, 21st November 2018
- Tuesday, 11th December 2018
- Tuesday, 22nd January 2019
- Thursday, 21st February 2019
- Thursday, 21st March 2019
During these closures, please phone the surgery number on 01753 865773 and you will automatically be re-directed to the Out of Hours Service who will deal with your call.
IMPORTANT NOTICE REGARDING TRAVEL VACCINES
Please be aware that there is an ongoing global shortage of the Hepatitis A vaccine. Consequently, we are having some supply issues, so please bear this in mind when you are booking your holiday abroad. Visit either of the following websites for further guidance:
3. REPEAT PRESCRIPTION ORDERING & ONLINE ACCESS
We have ceased use of the repeat prescription request system on our surgery website for ordering your repeat prescriptions. We are therefore asking all patients using this system to register for an online Patient Access account, if you have not already done so.
If you have not already registered, forms can be collected from Reception. You will also need to bring along in person two documents to verify your identity, one of which must be photo ID.
The documents should be checked for consistency and the applicant compared to the image on the photo ID and true likeness verified.
Acceptable documents are:
- Photo ID: either a current passport or photo card driving licence (ONE OF THESE DOCUMENTS)
- Bank Statement: a bank statement which MUST be dated within the last 3 months (for proof of address) - THIS IS REQUIRED
- NB: utility bills cannot be accepted
By registering for this online access, you will also be able to book appointments onine.
IT / ELECTRONIC PATIENT RECORDS
New contractual requirements came into force from 1st April 2014 requiring that GP practices should make available a Statement of Intent in relation to the following IT developments:
- Referral Management
- Electronic Appointment Booking
- Online booking of repeat prescriptions
- Summary Care Records
- GP2GP transfers
- Patient access to records
Click here to see how Clarence Medical Centre are doing.
GP EARNINGS DECLARATION
NHS England require that the net earnings of doctors engaged in the practice is publicised and the required disclosure is shown below. However, it should be noted that the prescribed method for calculating earnings is potentially misleading as it takes no account of how much time doctors spend working in the practice and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.
The average earnings for GPs working in Clarence Medical Centre in the last financial year was £70,648.00 before tax and national insurance. This is for 3 x full time GPs, 4 x part-time GPs and 3 x part-time locum GPs who worked in the practice for more than six months.
Did you know you can now have your say to help improve more services across the NHS?
The NHS Friends & Family Test is about giving patients the opportunity to provide quick feedback on their care and treatment experience. It's already in use in many parts of the NHS and expanding to more. You can say what is going well and what can be improved so that people who make decisions about local healthcare can take your views into account. Forms available at Reception or complete online by clicking here
Find out more at www.nhs.uk/friendsandfamily
We would like your feedback on the service we provide. Please visit the NHS Choices website to provide your feedback so that we can continue to improve our service to you.
There are car parking facilities available for patients. We would like to remind everyone that these facilities are only to be used by patients when attending at the surgery
(Site updated 18/05/2018)