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 As of 1st September 2021, your data will be shared with NHS Digital for planning and research purposes to help improve health, care and services.

Patient data from GP medical records kept by GP practices in England is used every day to improve health, care and services through planning and research, helping to find better treatments and improve patient care.  The NHS is introducing an improved way to share this information – called the General Practice Data for Planning and Research Data Collection.

NHS Digital will collect, analyse, publish and share this patient data to improve health and care services for everyone.  This includes:

  1. informing and developing health and social care policy
  2. planning and commissioning health and care services
  3. taking steps to protect public health (including managing/monitoring the Coronavirus pandemic)
  4. in exceptional circumstances, providing you with individual care
  5. enabling healthcare and scientific research

Any data that NHS Digital collects will only be used for health and care purposes.  It is never shared with marketing or insurance companies.


NHS Digital will not collect any patient data for patients who have already registered a Type 1 Opt-out in line with current policy.  If this changes, patients who have registered a Type 1 Opt-out will be informed.  If you do not want your patient data shared with NHS Digital, you can register a Type 1 Opt Out with us.  You can register a Type 1 Opt-out at any time.  You can also change your mind at any time and withdraw a Type 1 Opt-out.

Data sharing with NHS Digital will start on 1st September 2021.

If you have already registered a Type 1 Opt-out with your GP practice your data will not be shared with NHS Digital.

If you wish to register a Type 1 Opt-out with your GP practice before data sharing starts with NHS Digital, this should be done by returning this form to us by 20th August 2021 to allow time for processing it.  If you have previously registered a Type 1 Opt-out and you would like to withdraw this, you can also use the form to do this.  You can also send the form by post to us or via email to

If you register a Type 1 Opt-out after your patient data has already been shared with NHS Digital, no more of your data will be shared with NHS Digital.  NHS Digital will, however, still hold the patient data which was shared with us before you registered the Type 1 Opt-out.  If you do not want NHS Digital to share your identifiable patient data with anyone else for purposes beyond your own care, then you can also register a National Data Opt-out (also known as Type 2 Opt out). 

What do you need to do?

If you are happy for your data to be shared as above, and haven’t previously Opted out – you do not need to do anything.

TYPE 1 OPT-OUT: to stop sharing your details with NHS digital (or to opt back in, if you have previous opted out).  Complete this OPT OUT FORM and you can also complete this to opt back in).  You can also collect a copy of this form from the surgery.  Then, either:

  1. Hand the completed form back into the surgery
  2. Email as an attachment to:

TYPE 2 OPT-OUT (now also known as National Data Opt-out): if you do not want NHS Digital to share your identifiable patient data with anyone else for purposes beyond your own care, which has been already shared with them (or to opt back in, if you have previous opted out).

NOTE: You can only do this via the following ways – as a GP practice we cannot opt you out of Type 2 (National Data Opt-out)

You need to, either: Call 0300 303 5678 or, complete the online form via YOUR NHS MATTERS


  1. Immunisations for School Age Children: with regard to children who have missed or not completed their course of immunisations provided by the school, e.g. Tetanus and HPV Vaccine, please note that these are not provided by your GP surgery.  The schools immunisation programme will provide a catch-up service for children affected due to Covid-19 measures when the schools restart.
  2. Childhood Immunisation Clinics: we will continue to run these at Clarence on a Tuesday morning, as it is vital that the routine vaccinations are given as near as possible to the advised programme.  To reassure you, we will be making this as safe as possible for patients and staff.  Attendance at appointments is limited to one parent per child during this period.  These clinics will take place on the first floor of the surgery and we ask parents to ensure buggies and pushchairs are left downstairs in the entrance area. 
  3. Prescription Requests: we are experiencing very high levels of phone calls relating to prescriptions and medication queries.  We are unable to accept repeat medication requests by phone or email.  Please download the NHS app to order your medication.  You an also post your request through the surgery letterbox.
  4. Hayfever - Please see this useful document about Self Care Children Hayfever
  5. NB: We cannot process early requests as we need to support our local pharmacies.

Thank you for your understanding and co-operation at this time.


Since the launch of the Social Prescribing pilot locally in 2017, the service has been rolled out to 20 GP Practices with over 1200 patients being referred. The pilot connects people with organisations and services which can support them with their social, emotional or practical needs.

Across the Royal Borough social prescribing is available to patients registered at one of the GP practices in the area, are aged 18 and over, and are a carer or those who are at risk of falls or classed as frail.

“They work closely with GPs and other healthcare professionals who refer patients into the service. The Wellbeing Prescriber will then contact patients either by phone, face to face or by email. Depending on individual needs, the support process can take up to 12 weeks in which time discussions take place and appropriate signposting is provided.

Read the full article here:


  • Do you support or look after somebody?
  • There has been a change in the service provider and Signal WAM is no longer available.  An update will appear here soon.

HEALTHMAKERS: Living with a long term physical health condition?  Want to learn how to self-manage your condition better?

Free NHS Self Management ourses now available for people living in Bracknell and Ascot, Windsor, Maidenhead, Slough and the surrounding areas.

Click HERE for a two page information leaflet and click HERE for course dates and venues.


Please be aware that we are unable to accept urine samples for testing in surgery after 1.00 p.m. 

GDPR - General Data Protection Regulation

The General Data Protection Regulation (GDPR) comes into effect in the UK on 25 May 2018. The GDPR and the forthcoming Data Protection Act (DPA) 2018, which has yet to be finalised, will replace the current Data Protection Act.

What is the GDPR?

The GDPR was designed to harmonise data privacy laws across Europe. The aim is to protect citizens from privacy and data breaches.

The current DPA dates from the 1990s when organisations held much less data on individuals. As the amount of data held has increased and technology has advanced, so has the risk of cyber crime and data breaches. The GDPR aims to address gaps in current legislation by providing a framework with greater scope and tougher punishments for those who fail to comply.

The key principles of the current DPA remain unchanged, but some areas of legislation have been strenghtened.

Like the DPA, the GDPR applies to ‘controllers’ and ‘processors’ of data – a controller says how and why personal data is processed and the processor acts on the controller’s behalf. Practices are data controllers.

How We Use Your Information

Fair Processing Notice for Patients

Privacy Notice

Patient Opt Out Form

Important Notice Regarding Repeat Prescription Orders

We have a new system in place now for ordering your repeat prescriptions.  In order to use the new system, you will need to register for an NHS App or online Patient Access account, if you haven’t already done so.  In addition to ordering your repeat prescriptions, this Patient Access account will allow you to book appointments online.

If you already have a Patient Access account or have signed up and received a registration letter from the surgery, please select the link below:

If you have not already registered, forms can be collected from Reception.  You will also need to bring along in person two documents to verify your identity, one of which must be photo ID. Any two of the following three documents are acceptable: passport, driving licence, bank statement (NOT utility bill).  Please note that your bank statement must be dated within the last three months.


Patient Access is a secure system which allows you to use the online services available from your surgery. Signing up to this service will enable you to book appointments online and order your repeat prescription medications.

Please go to the Patient Access Support website for more information on how this service will benefit you as a patient:

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